| Medical Accident & Sickness Expenses** (Outside India) |
- Claim form (Overseas Travel claim form, as attached)
- Treating Doctor’s report
- Original Admission/discharge card, if applicable
- Original Bills/Receipts/Prescription
- Original X-ray reports/Pathological/Investigative reports, if any
- Copy of passport/Visa with Entry & exit stamp
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- Please contact our Service Center at the number given above and obtain a Claim Form from them and fill in. It is necessary to obtain the attending physician’s signature on the Form.
- Please collect all bills/receipts/invoices
- Send all documents to our Claims Office at the address given below
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| Medical Sickness Dental Relief ** |
DOCUMENTS REQUIRED ARE AS IN MEDICAL ACCIDENT & SICKNESS EXPENSES |
- Please contact our Service Center at the number given above and obtain a Claim Form from them and fill in. It is necessary to obtain the attending physician’s signature on the Form.
- Please collect all bills/receipts/invoices
- Send all documents to our Claims Office at the address given below
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| Emergency Medical Evacuation |
DOCUMENTS REQUIRED ARE AS IN MEDICAL ACCIDENT & SICKNESS EXPENSES |
- For any assistance/Guidance, immediate contact with the Assistance Company at the number given above should be done as soon as possible. Assistance company will provide all guidance/advise
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| Repatriation of remains |
- Claim form (Overseas Travel claim form, as attached)
- Hospital admission/discharge card, if hospitalized
- Medical Reports/Investigative (coroners / Post mortem) Reports
- Death Certificate
- Funeral Certificate along with original bills/receipt towards funeral expenses.
- Copy of passport/Visa
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- For any assistance/Guidance, immediate contact with the Assistance Company at the number given above should be done as soon as possible. Assistance company will provide all guidance/advise
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| Overseas in-hospital Indemnity Accident Benefit |
- Duly Completed Overseas Travel Claim form and documents as mentioned in Medical Accident & Sickness Expenses, along with admission discharge card indicating the number of days Hospitalized.
- Copy of passport with entry/ exit
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- Claim Form can be obtained from our Assistance Company
- Fill in the Claim Form and send all documents to our Claims Office at the address given above.
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| Loss of Baggage |
- Claim form (Overseas Travel claim form, as attached)
- Property Irregularity Report (obtained from Airline)
- Copies of Correspondence with the Airline authorities/Others confirming the loss and details of compensation.
- Individual list of items in each baggage with approximate cost of each item.
- Copy of the passport/Visa with Entry & exit stamp
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- Intimate the airline about your loss and lodge complaint; obtain the PIR Property Irregularity report.
- Claim Form can be obtained from our Service Center.
- Fill in the Claim Form and send all documents to our Corporate Office at the address given above.
- NOTE: Damage to the luggage or partial loss of its contents are not covered under the policy
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| Trip Cancellation |
- Claim Form
- Details of Circumstances leading to trip curtailment along with supporting documents.
- Details / supporting documents of amount refunded by common carrier and Hotel.
- Common Carrier Ticket Cancellation Charges
- Invoices / Bills of Additional travel expenses, if any
- Copy of Ticket & Boarding Pass
- Copy of passport with entry/ exit
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- Claim Form can be obtained from our Call center / Assistance service Center.
- Fill in the Claim Form and send all documents to our Claims Office at the address given below.
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| Loss of Passport |
- Claim form
- Copy of new passport
- Copy of previous passport (if available)
- Original bills/invoices of expenses incurred for obtaining a new passport
- Copy of FIR/ Police Report
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- File a complaint with the local police
- Contact with the Indian Embassy, where ever necessary
- Submit all documents to our Claims office at the address given below, along with a detailed statement.
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| Loss of Travel Documents |
- Claim form
- Copy of duplicate / new travel ticket
- Original bills/invoices of expenses incurred for obtaining a duplicate / new travel document.
- Copy of passport with entry/ exit
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- Submit all documents to our Claims office at the address given below, along with a detailed statement.
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Loss of
International License |
- Claim form
- Copy of duplicate/new international driving License
- Copy of previous License (if available)
- Original bills/invoices of expenses incurred for obtaining a new License
- Copy of FIR/ Police Report
- Copy of passport with entry/ exit
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- File a complaint with the local police
- Submit all documents to our Claims office at the address given below, along with a detailed statement.
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| Personal Liability |
- Full statement of the facts in writing along with Witness statements
- Any other documents relevant to the incident, including Summons, Legal Notice etc.
- Any other information you would like to share with us.
- Copy of passport with entry/ exit
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- Inform our Claims Dept. immediately (at the address given below) giving full details of the incident.
- Do not commit any benefit/compensation or enter into any agreement.
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| Accidental Death & Dismemberment |
ACCIDENTAL DEATH
- Claim form (Personal Accident claim form as attached)
- Original Death Certificate
- Original/ Attested Post Mortem/ Coroner’s report
- Attested copy of FIR/ Police Inquest report, where applicable
- Copy of Passport/visa
For Dismemberment
- Claim form (Personal Accident claim form as attached)
- Medical/ Investigation/ Lab reports (x-ray etc.)
- Admission/ discharge card, if hospitalized
- Attested copy of FIR/ Police Inquest report, where applicable
- Copy of Passport/visa
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- Collect all documents pertaining to the loss including correspondence with Carrier and send to our Claims Office at the address given below.
- Claim Form can be obtained from our Service Center.
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| Baggage / Personal Effects |
- Claim Form (find attached)
- Copy of FIR/Police Report (Stating the loss of items),
- Proof of loss in writing from common carrier or hotel authorities
- Incident details,
- Invoices or bills of items lost,
- Itemized list of lost items,
- Copy of the Passport/Visa with Entry & exit stamp
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- File a complaint with the local police
- Submit all documents to our Claims office at the address given below, along with a detailed statement.
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